Author: Kapil Gupta

New Advanced Queue Features & Wizards for your Desktop Softphone

Managing calls efficiently is critical for businesses. With Advanced Queue features now available for the Sangoma Phone Desktop Softphone App, users of FreePBX and PBXact platforms in contact center agent roles can streamline call handling, optimize team performance, and enhance customer service. Two new configuration wizards are also now available for the Sangoma Desktop Phone

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PBXact 17 – General Availability Announcement

Hello Everyone, Since the announcement of FreePBX 17 GA, we’ve been pleased to witness its steady and growing adoption. As the FreePBX 17 install base expands, our team diligently conducts additional development and QA for PBXact, the commercially supported PBX system built on Asterisk and FreePBX. We are excited to announce the completion of our

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New Hardware Reset Policy for a Smooth FreePBX 17 Transition

Hi Everyone, FreePBX 17 keeps evolving daily. As we progress with this major release, we acknowledge there’s more to come. To ensure a smooth transition, make sure to migrate your existing Deployment ID to FreePBX 17 as per wiki instructions, for comprehensive testing with all commercial modules.   Normally, FreePBX users can request two hardware

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Exciting News: FreePBX 17 is Now Generally Available!

Hello Everyone, We are thrilled to announce the General Availability (GA) of FreePBX 17! This release marks a significant milestone in FreePBX’s development, featuring key updates that set a new standard for stability, security, and performance.   What’s New in FreePBX 17? FreePBX 17 is a major leap forward, and here’s what you need to

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FreePBX 17 Progress Update

Dear Community, Exciting news on the progress of FreePBX 17!  First and foremost, the FreePBX Project would like to express our sincere gratitude to everyone actively involved in testing by sharing their valuable time and feedback. These contributions are very welcome, and vital to ensuring the success of FreePBX 17, so we’re delighted to witness

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